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FAQ’s

Contact Lenses

You should never share your lenses with anyone. Your contact lenses are medical devices that have been specially recommended by your optician for your unique vision needs and the unique shape of your eye. Suggest to your friend that she asks us for a free trial of contact lenses.
Never. Your mouth is not a sterile environment. If you need to rewet your lenses, use contact lens rewetting drops or sterile saline solution. Your optician will be able to recommend the best product for you and your lenses.
First, remember that the lens cannot get lost behind your eye. Roll your eye around until the lens works itself around to where you can see it. Then, after washing your hands with soap and water, remove the lens. If the lens doesn’t work itself around, put some rewetting drops or a few drops of saline solution into your eye and look way up, down and side to side to attempt to move it. You can also close your eyes and gently move your finger over your lids around the socket of the eye to reposition the lens where you can see it. If the lens does not work itself around or you are experiencing extreme discomfort, call your optician.
If the lenses are still snugly sealed in their original foil packages, they’re safe to use. If, however, your lenses are out of their original foil package and in your own lens case, we recommend you throw them away and use new ones.

Yes, but you should use eye drops specifically recommended for use with soft hydrophilic (water-loving) contact lenses. Check with your optician before you use any eye drops.

There can be many reasons for contact lens discomfort. If you’re finding yours uncomfortable, it is important you speak to your optometrist or optician. For longer-term comfort, consider upgrading to one of our newer types of lenses.
There can be many reasons for contact lens discomfort. If you’re finding yours uncomfortable, it is important you speak to your optometrist or optician. For longer-term comfort, consider upgrading to one of our newer types of lenses.
When you swim or shower in lenses you expose them to the risk of serious infection from microorganisms in the water. Ask your optometrist about wearing contact lenses during activities involving exposure to water, especially swimming and other water sports.
Your eyes don’t usually need a rest from lenses. Unless your optician recommends otherwise, you can safely wear them every day. Newer generation contact lenses are made with the latest silicone hydrogel materials, which provide much more oxygen to the eye than traditional soft lenses. The more oxygen your eyes get, the healthier and clearer they’ll be.
No. Once your lenses are past their expiry date we cannot ensure the lenses and solution is sterile. You should never use a lens past its expiry date.
They may feel fine, but changing your contacts as directed by your optician is essential to keeping your eyes comfortable and healthy. As your lenses reach the end of their specified life, they attract deposits from your eyes, hands and environment. This may affect the lens surface, causing irritation and disrupting your vision or affecting your eye health.
Some contact lenses can be worn while you sleep. However, the risk of certain eye problems is higher with overnight wear. Your optometrist will be able to tell you if sleeping in your lenses is right for you.
There’s no minimum age for contact lenses. Lots of teens, and even some pre-teens, wear them. A typical age to start wearing lenses is 16. But children as young as eight can be mature enough to wear and care for them – successful lens wear depends more on responsibility and attitude than age. Your optometrist will help you decide if lenses are right for you and help you choose the right lenses for your vision correction needs.
You can wear contact lenses as your everyday vision correction, or in combination with glasses. If your need for vision correction isn’t that strong, you’ll find lenses a convenient, always-there alternative to putting on and taking off your glasses all day. Plus, unlike glasses, contacts won’t smudge, steam up, fall off or break, and you won’t lose any peripheral vision.

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